Emirates airline steps up safety measures on board and in airport

Cabin crew, boarding agents and ground staff to wear personal protective equipment

Emirates, which grounded most of its passenger flights, is gradually restarting operations that were shut following the coronavirus outbreak.

Emirates will have vacant seats in between individual passengers or family groups and won’t allow cabin baggage on flights as the airline seeks to contain the spread of the coronavirus.

“Seats are pre-allocated with vacant seats placed between individual passengers or family groups in observance of physical distancing protocols,” a statement from the Dubai-based airline said.

Emirates, which grounded most of its passenger flights, is gradually restarting operations that were shut following the coronavirus outbreak. It also started testing passengers before flying out of Dubai.

The statement from the carrier added: “All cabin crew, boarding agents and ground staff in direct contact with passengers will now don personal protective equipment (PPE) which includes a protective disposable gown over their uniforms, and a safety visor, in addition to masks and gloves.”

Other measures include:

  • Magazines and other print reading material are temporarily unavailable
  • Carry-on items allowed in the cabin are limited to laptop, handbag, briefcase or baby items
  • All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance
  • Passengers have to wear their masks and gloves throughout their journey from check-in until they disembark

At Dubai International Airport, gloves and masks are mandatory for all customers and employees and thermal scanners are being used to monitor the temperatures of all passengers and employees stepping into the airport.

Physical distancing indicators have been placed on the ground and at waiting areas to help travellers maintain the necessary distance during check-in and boarding.

The airport team has also installed protective barriers at each check-in desk to provide additional safety reassurance to passengers and employees during interaction over the counter.

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